The Team
Meet our team
Darrell – Director
Darrell has over 40 years, experience repairing cookers. Having manufacturer training in Italy at Ilve and Bertazzoni, Darrell has a wealth of knowledge. He answers technical questions to our engineers, customers, installers, and retailers. Darrell keeps in touch with our two manufacturers and helps with updates and improvements in an advisory capacity to the manufacturers.
Sue – Administation Director
Sue, alongside Darrell is experienced regarding repairs and spare parts and can answers questions and enqires for the administration. Sue manages the buisness and keeps us all in line with the high standards our customers expect.
Mark- Northern engineer
Mark is based in Liverpool, he has been given full training on Ilve and Bertazzoni appliances and has been a pleasure to train. He already has vast experience on Rangemaster. Mark like myself has been trained on white goods appliances straight from school. he is young and keen and fits in brilliantly with our superb team.
Mike – Service Director UK
Mike is Britannia/Ilve, Bertazzoni manufacturer trained also is efficient and highly skilled in Rangemaster Cookers. Having trained along with Darrell in Italy, Mike problems solves, trains and manages the engineers across the UK.
Paul – Midland Engineer
Paul has multiple years of experience in the Gas Safe and Domestic Appliance Industry, with up-to-date product knowledge on Rangemaster. We have given him manufacturer approved training, on Ilve, Bertazzoni and Britannia cookers
Vanessa – Team Leader
Answering any questions on repairs and parts, Vanessa is extremely helpful and patient when it comes to booking in convenient times for service and repairs and you will be guaranteed that’s she’s always calm, cool and collected.
Rebecca – Administrator
Answering any questions on repairs and parts, Rebecca is extremely helpful when it comes to booking in convenient times for service and repairs and will always answer the phone with a smile.
Karen – Administrator
Answering any questions on repairs and parts, Karen is extremely helpful when it comes to booking in suitable times for services and repairs.
Chris – London and South
Chris has vast experience working previously with Britannia Living. He has had manufacturer approved training with us on Ilve and Bertazzoni. Updating on all our latest products.
Nick – Engineer
Nick and Darrell both joined Britannia Cookers on the same day back in 2007. Nick has vast experience with many makes of cookers. Both Nick and Darrell were trained on Britannia/ ilve cookers and later with Bertazzoni. Nick along with Matt have been with the team for five Years. Nick covers the South of London and the home counties.
