The Team
Meet our team
Darrell – Director
Darrell has over 40 years, experience repairing cookers. Having manufacturer training in Italy at Ilve and Bertazzoni, Darrell has a wealth of knowledge. He answers technical questions to our engineers, customers, installers, and retailers. Darrell keeps in touch with our two manufacturers and helps with updates and improvements in an advisory capacity to the manufacturers.
Mike – Service Director UK
Mike is Britannia/Ilve, Bertazzoni manufacturer trained also is efficient and highly skilled in Rangemaster Cookers. Having trained along with Darrell in Italy, Mike problems solves, trains and manages the engineers across the UK.
Sue – Administation Director
Sue, alongside Darrell is experienced regarding repairs and spare parts and can answers questions and enqires for the administration. Sue manages the buisness and keeps us all in line with the high standards our customers expect.
Vanessa – Team Leader
Answering any questions on repairs and parts, Vanessa is extremely helpful and patient when it comes to booking in convenient times for service and repairs and you will be guaranteed that she’s always calm, cool and collected.
Chris – London and South
Chris has vast experience working previously with Britannia Living. He has had manufacturer approved training with us on Ilve and Bertazzoni. Updating on all our latest products.
Paul – Midland Engineer
Paul has multiple years of experience in the Gas Safe and Domestic Appliance Industry, with up-to-date product knowledge on Rangemaster. We have given him manufacturer approved training, on Ilve, Bertazzoni and Britannia cookers
Mark- Northern engineer
Mark is based in Liverpool, he has been given full training on Ilve and Bertazzoni appliances and has been a pleasure to train. He already has vast experience on Rangemaster. Mark like myself has been trained on white goods appliances straight from school. he is young and keen and fits in brilliantly with our superb team.
Nick – Engineer
Nick and Darrell both joined Britannia Cookers on the same day back in 2007. Nick has vast experience with many makes of cookers. Both Nick and Darrell were trained on Britannia/ ilve cookers and later with Bertazzoni. Nick along with Matt have been with the team for five Years. Nick covers the South of London and the home counties.
Sully – Mobile Engineer
Sully joined the team from Currys where he had some basic training on appliances. He has completed his training with us, on all Ilve and Bertazzoni appliances and is our second mobile engineer.
You may meet Sully almost anywhere in the country. Sully also features in our training video where we cook on different the setting, so he can show to our customers how to get the best from the Ranges.
Jodie – Administrator
As the newest member of our expanding team, Jodie has taken the role in her stride. Answering any questions on repairs and parts, Jodie is extremely helpful when it comes to booking in convenient times for service and repairs. She always wants to go above and beyond for our customers.
Karen – Administrator
Answering any questions on repairs and parts, Karen is extremely helpful when it comes to booking in suitable times for services and repairs.
Rebecca – Administrator
Answering any questions on repairs and parts, Rebecca is extremely helpful when it comes to booking in convenient times for service and repairs and will always answer the phone with a smile.
